C. REGISTRATION/BETTING ACCOUNT
1. Each player who wants to have access to services and products offered by Interwetten must personally open an Interwetten Account with Interwetten Gaming Ltd. Upon registration, players must give their correct personal and contact details, i.e. name and surname, birth name, place of birth, gender, citizenship, address, contact email, mobile phone number and date of birth. After having opened an Interwetten Account, a player may make deposits and use the amount to place bets on sport events.
2. Minors, those incapable of contracting and banned players cannot open an Interwetten account.
3. Only natural persons may open an account with Interwetten. Interwetten does not allow legal persons to open and hold Interwetten Accounts.
4. When opening the account, Interwetten will verify and authenticate the identity of the player using suitable technical methods in accordance with the applicable legal regulations. An exception is the so-called "preliminary game", in which verification can be completed up to 30 days after the account is opened. For the “preliminary game” a provision of a copy of a valid identification document is required. During the “preliminary game” the deposit amount cannot exceed € 150. Withdrawals are not possible from a provisional player account. Admission to the "preliminary game" is subject to the evaluation of Interwetten.
All customers are authenticated using a six-digit security code that is sent by SMS.
Moreover, additional security checks can be carried out at any further point in time. Then, the player will be asked to submit valid identification documents that have been issued by the competent authority of a recognized state / country (e.g. passport, identity card, driver's license) as well as a consumption bill (e.g. the invoice of a utility company (for gas, electricity, etc., a rental contract) or a copy of bank receipts, account statements, etc. When the account is opened on interwetten.de, the player data is also measured against the overarching, Germany-wide blocking database of providers, OASIS, in order to ensure that blocked players are excluded.
5. Once a player opens his Interwetten Account, funds may be deposited, and credited onto this account. As long as there is a positive balance on the player's Interwetten Account, he may deduct stakes for bets. Winnings gained from betting are credited directly to the player’s Interwetten Account. All winnings credited on the Interwetten Account may be immediately used for placing further bets. However, Interwetten reserves the right to refuse any bets, or a participation in a game or limit the stake, without giving a reason.
6. Any deposit and pay-out incurred by a player may be made only onto his own Interwetten Account or to his own payment account. As a general rule, payments from third parties as well as withdrawals to payment accounts of third parties will not be processed. Any deposit or pay-out of funds shall be governed by these Terms, including the specific rules applicable to the respective product and any additional terms and conditions that may apply to promotions, special offers and bonuses.
7. Accounts will be booked in Euro.
8. Upon opening of an Interwetten Account and any time thereafter, a player may refer to the various responsible gaming features provided by Interwetten. Limits to deposits may be set on a daily, weekly or monthly basis but stake limits can only be implemented on a monthly basis. When registering, players have the option of setting their individual deposit and bet / loss limits; but these limits can also be set at a later date. Stricter limits will take effect immediately. If a player wishes to reduce or remove a limit, a waiting period of 7 days applies.
Interwetten does not maintain its own system to exclude players from gameplay for responsible gaming reasons. Player exclusions will be managed solely by refering to the national OASIS player exclusion registry. An indefinite self-exclusion, which is valid for at least one year, is implemented by request to the customer service, by ticket or by email to [email protected]. As a result, the player will be registered in the overarching, Germany-wide blocking database of providers, OASIS. Players can obtain further information and support on the Interwetten page in regard to gambling addiction prevention and / or from our service department.
Interwetten retains all records relating to players’ requests for exclusion and his consequent exclusion for the duration of the self-exclusion period plus a further period of at least six (6) months from expiry of the self-exclusion period.
9. All information registered by a player at Interwetten must be correct and complete. The player undertakes to inform Interwetten immediately if any information made available to Interwetten becomes untrue or incomplete. Interwetten reserves the right to cancel bets and winnings, to block betting accounts, to exclude the player from participating in other games, to withhold payments from the player and to report the player to the responsible authorities if the information provided turns out to be untrue or incomplete. The player will be held responsible for all damages and costs arising from false or misleading information. If false or misleading information is intentionally transmitted, all transactions on the Interwetten account will be declared invalid.
10. Interwetten operates on the basis of the assumption that each person logging into the system with the correct combination of username and password actually is the lawful account holder. It is in particular not permissible to make any transactions for the account of others, on the Interwetten Accounts of third parties, by forming syndicates of players or in conspiracy with third parties using front man. Interwetten reserves the right to close Interwetten Accounts, cancel transactions and retain the payment of funds if the player has made his account available to third parties, makes transactions on behalf of or in the name of third parties, in conjunction with third parties, in groups/syndicates of players by using front-men, or by using impermissible software tools, or in violation of other provisions of the Terms or the applicable Rules. Interwetten reserves the right to close any Interwetten Account of players at any time without giving any reasons.
11. Every player can open only one account. The use of identical e-mail addresses in various Interwetten Accounts is prohibited. The player shall use an e-mail address to which only he has access. Should any player open another Interwetten Account in his own name or in someone else's name or in conjunction with one or several persons after his Interwetten Account was closed/limited for any reason whatsoever, Interwetten reserves the right not only to close those accounts but also, at any time, to cancel any transactions (bets, wagers), to exclude the player from participating in further games and call in any free money credited. Interwetten further reserves the right to cancel any transactions, exclude a player from placing bets/the participation in a game and/or block the player's Interwetten Account if there is a justified suspicion of an event or a bet placed being manipulated/rigged, or a suspicion of circumventing the maximum win/stake, using front men, acting as front man for a third party or acting on a third party's account, or the use of impermissible software tools.
12. It is prohibited for players to sell, transfer and/or acquire accounts to/from other players.
13. Furthermore, in line with the Interwetten policy for the prevention of anti-money laundering and applicable legal obligations, Interwetten does not permit depositing funds originating from criminal activity, depositing funds by using a credit card which a player is not authorized to use, knowingly receiving money from such card in any other manner, colluding with a third party to do so, or using a third party's Interwetten Account for any criminal activity or illegal purpose.
14. Interwetten notifies herewith all players that the company is unable to provide advice on fiscal or legal matters. Therefore, Interwetten may not be held liable and shall be held harmless by the players for any loss, damage, loss of profits, fees, costs and any other disadvantage that a player may incur in connection with his use of the services and products offered by Interwetten, unless stated otherwise these Terms and the applicable rules for specific services and products as amended from time to time.
15. For inactive accounts, i.e. players' accounts which have not recorded any log in and/or log out for a period exceeding 12 consecutive months Interwetten reserves the right to charge an inactive account fee of EUR 5.- per month.
The administrative charge will be charged to the Interwetten Account of the player. The first fee for inactive accounts will be deducted on the first day following 12 months of inactivity. All following fees for inactive accounts will be deducted on a monthly basis, i.e. on the first day of each consecutive month until the account balance reaches zero. If upon the deduction of these fees the balance on the Interwetten Account falls to zero, Interwetten is entitled to close this account.
All registered players will be notified at least 30 days prior to any fees being incurred that the inactive account fee is to be charged to their accounts. Holders of inactive accounts may instantly reactivate their accounts by logging in/logging out or withdrawing the funds within the 30 days' time window without incurring any fees. Players reactivating their account are entitled to a refund of the inactive account fee for the last 3 months.
Interwetten is also entitled to close accounts that are undesirable for any other reason. If, on the other hand, the player wishes to close his Interwetten Account, a request by email to [email protected] is sufficient. Termination of this agreement shall not affect the accrued rights or obligations of the parties existing at termination. If the reason for a player requesting the closing of his account is that player’s gambling addiction, the player must notify Interwetten together with his request for closing his Interwetten Account. When an Interwetten Account is closed, information relating to the account is saved for the time period prescribed by the particular guidelines. Related information includes player name, address, phone, email and account transactional details.